Public Relations Exco Profile

Background
Dalilawati binti Mohd Kassim is the Chief Audiologist at Subang Jaya Medical Centre. She holds a Bachelor’s Degree (Hons) in Audiology from Universiti Kebangsaan Malaysia (UKM) and a Master of Business Administration (MBA) in Healthcare and Hospital Management from Perdana University.
With extensive clinical and managerial experience, she leads a team of audiologists providing comprehensive services, including audiological assessments, tinnitus and vestibular evaluations, cochlear implant assessments, hearing aid fittings and rehabilitation programs.
Her leadership has driven successfully implementation of key initiatives such as the Universal Newborn Hearing Screening program, bone-anchored hearing aid implant and cochlear implant services, and vestibular assessments protocol. Her MBA background further strengthens her ability to manage clinical operations efficiently while ensuring adherence to high standards of patient care.
Dalilawati is also a certified Dangerous Decibels Educator, actively promoting hearing conservation and conducting educational programs for hospital staff, community groups, and occupational health professionals. Committed to continuous improvement, she upholds recognized standards including MSQH and JCI accreditation requirements.
With extensive clinical and managerial experience, she leads a team of audiologists providing comprehensive services, including audiological assessments, tinnitus and vestibular evaluations, cochlear implant assessments, hearing aid fittings and rehabilitation programs.
Her leadership has driven successfully implementation of key initiatives such as the Universal Newborn Hearing Screening program, bone-anchored hearing aid implant and cochlear implant services, and vestibular assessments protocol. Her MBA background further strengthens her ability to manage clinical operations efficiently while ensuring adherence to high standards of patient care.
Dalilawati is also a certified Dangerous Decibels Educator, actively promoting hearing conservation and conducting educational programs for hospital staff, community groups, and occupational health professionals. Committed to continuous improvement, she upholds recognized standards including MSQH and JCI accreditation requirements.
Designation
- Public Relation Exco Portfolio of MANSA
Role of Portfolios
- Disseminating timely and relevant updated through MANSA’s email channels, website, and social media platforms.
- Gathering and sharing valuables information on events, professional trends, new research findings, and policy updates.
- Promoting the association’s image to members, professionals, non-members, and key stakeholders.
- Collaborating with regional representatives to coordinate MANSA activities.
- Preparing press releases, keynote speeches, and promotional materials to strengthen the association’s visibility and public engagement.
Standpoint and Focus in Audiology
- Dalilawati is deeply committed to holistic and patient-centered care, aiming to enhance the quality of life for individuals with hearing and balance disorders.
- Her passion for audiology, combined with strong leadership and advocacy, drives her to contribute meaningfully to MANSA’s mission and the advancement of the audiology profession in Malaysia.

